Return policy

Only arise serious quality problem or delivery the wrong goods , we would 100% refund the money, we suggest you check the specification, quantity, accessories in time after you receive the goods.

Our goods is hand-made, so the size tolerance is within 1 inch, we would delivery after check the size is OK, if your figure is not accordance with our website shows, then provide your size and we customized for you.

About the color tolerance, every monitor have the difference , so please kindly state if you are very mind the color.

All the goods is same like the photos, if not quite be clear please contact us for that.

Shipping and delivery

Our product sell to America, Canada, Europe, Australia and other Asia countries.

Our Lolita Dresses and cosplay costumes and other accessories is hand-made, generally period is 8-12 days.

All of our products are free shipping. Adopts EMS and other express (about 8-10 days).After the delivery, you would get a tracing No. which you could trace on the website.

As soon as you finish the payment, you would receive an email confirmation of the order, if you have not received the email in time please contact us as soon as possible.When you order please fill accurately of your address and tel (very important), if need revise the address after order please send email to us in time so that we could deal with you.

Cancellation Policy

If you cancel the order within 24 hours after your payment then We refund 100% .

If you cancel the order within 24-72 hours after your payment then We refund 50% because the goods already begin production.

Not refund after payment 72 hour.

www.cosplayribe.com